Terms of Service

1. Introduction

Welcome to Lev Pediatrics. By accessing our services, website, and communication platforms, including SMS and email, you agree to comply with these Terms and Conditions. If you do not agree, you should not use our services.

2. Consent to Treatment

By receiving medical services at Lev Pediatrics, you consent to necessary medical treatment, including:

• Physical examinations
• Laboratory testing
• Other diagnostic procedures as deemed necessary by your provider

3. Release of Medical Information

You authorize Lev Pediatrics to share medical records with mutually agreed-upon physicians or medical facilities as needed for your care.

4. Agreement of Charges

• You agree to pay all outstanding charges at the time of service or when billed
• The clinic cannot guarantee insurance coverage; final benefit determination is made by your health plan
• Some services, including labs, may be subject to deductibles

5. Credit/Debit Card Authorization

• Lev Pediatrics files insurance claims as a courtesy
• You authorize balance billing to a credit or debit card for patient-responsibility amounts determined by your insurance carrier
• Card information is stored securely and processed through a PCI-compliant payment processor
• Your card will only be charged for outstanding balances after insurance processing is complete

6. Payment Policies & Fraud Prevention

• By making payments, you agree to any terms set by your card issuer
• Any attempts to dispute valid charges through false chargebacks may be considered fraud
• Lev Pediatrics may take legal action, including collection efforts, reporting to consumer agencies, or civil litigation for theft of services
• False disputes may also result in the loss of credit/debit card and insurance billing privileges at our facility

7. Mobile Messaging & Communication Policy

Lev Pediatrics may contact you via SMS and email for appointment reminders, billing notifications, and important healthcare updates. By providing your mobile number and email, you consent to receive these communications.

Message Frequency

You may receive messages weekly or as needed, depending on your medical care and account status.

Potential Costs

• Standard message and data rates may apply as determined by your carrier
• We are not responsible for any costs incurred by your mobile carrier related to our communications

Opt-In Consent

By providing your mobile number and email, you explicitly consent to receive SMS and email communications from us. This includes notifications related to:

• Appointments and scheduling
• Billing and account updates
• Medical follow-ups
• Other healthcare-related information

Opt-Out Instructions

• You may opt out of SMS communications at any time by replying STOP
• After replying STOP, you will receive a final confirmation message and will be removed from all messaging systems within 24 hours
• To opt out of email communications, use the "unsubscribe" link included in our emails
• Opting out of communications may affect your ability to receive appointment reminders and other important updates

Privacy & Data Sharing

• We do not share your mobile or email information with third parties for marketing purposes without your explicit consent
• Your data is used solely for healthcare-related communications and necessary operational purposes
• For full details, please review our Privacy Policy

8. Help & Assistance

If you need assistance regarding SMS or email communications, text HELP for support. You will receive a response with our phone number, email address, and/or website so we can assist you.

9. Updates to Terms & Conditions

Lev Pediatrics reserves the right to update these terms at any time. Continued use of our services constitutes acceptance of the revised terms.

10. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:

Last updated: March 1, 2026